Shipping & Return Policy for BluOilz -
Manufacturing Therapeutic Skincare Brand
At BluOilz, we are committed to providing you with a seamless shopping experience, including prompt and reliable shipping services for our therapeutic skincare products. Please take a moment to review our shipping policy:
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*1. Order Processing:*
- Orders are typically processed within 1-2 business days after payment confirmation.
- You will receive a confirmation email with your order details once your order has been processed.
*2. Shipping Methods:*
- We offer standard and expedited shipping options.
- Standard shipping usually takes 3-5 business days for delivery.
- Expedited shipping is available for faster delivery, typically within 1-2 business days.
*3. Shipping Rates:*
- Shipping rates are calculated based on the shipping method selected and your location.
- Orders above a certain value may qualify for free standard shipping (check our website for details).
*4. Tracking Information:*
- Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
*5. International Shipping:*
- We currently offer shipping both National & International. For International charges as applicable.
*6. Shipping Delays:*
- While we strive for timely deliveries, please note that unforeseen circumstances such as weather, carrier delays, or peak seasons may cause shipping delays. We appreciate your understanding in such situations.
*Refund Policy*
At BluOilz, we stand by the quality and effectiveness of our therapeutic skincare products. However, we understand that there may be instances where a refund is necessary. Please review our refund policy below:
*1. Eligibility for Refunds:*
- We have a No Refund Policy. Depending on the reason we may issue a replacement.
*2. Return Process:*
- Please email our customer support team at reachbluoilz@gmail.com to initiate the return process.
- Ensure that the product is in its original, unopened packaging for a replacement.
*3. Refund Processing:*
- Once we receive your returned item, our team will inspect it.
- Once a product is sold, we Do not refund. We may replace your product, depending on the reason of non acceptance.
*4. Shipping Costs:*
- Shipping costs for returning items are the responsibility of the customer, unless the return is due to a product defect or an error on our part.
*5. Product Defects or Errors:*
- If you receive a defective product or an incorrect item, please contact us immediately, and we will arrange for a replacement including return shipping costs.
*6. Contact Information:*
- For any questions or concerns regarding our shipping or refund policy, please reach out to our customer support team at reachbluoilz@gmail.com
Please note that BluOilz reserves the right to update these policies as needed. It is advisable to review our policies on our website regularly for any changes. We appreciate your trust in our therapeutic skincare products and aim to provide exceptional service throughout your shopping experience.